marketing · 2026-05-01
Quickly check if a paid ad campaign's CAC stays below a healthy ratio of customer LTV — using channel CPC, conversion rates, and LTV.
| Cost per click ($) | $4 |
| Site conversion % | 2.5% |
| Avg order value (first purchase) | $75 |
| 12-mo repeat rate % | 35% |
| Avg repeats / repeat customer | 3 |
| Target LTV:CAC ratio (×100) | 300% |
| 1-year customer LTV | $154 |
| Actual LTV:CAC | 0.96× |
| Max CAC for target ratio | $51 |
Before scaling any ad campaign, run this back-of-envelope. Your CPC × your conversion rate determines CAC; your AOV × repeat economics determines LTV; LTV/CAC tells you whether to step on the gas.
CAC = CPC ÷ site conversion rate
1-year LTV = first AOV × (1 + repeat rate × avg repeats)
breakeven CAC for target ratio = LTV ÷ target ratio
Default scenario: $4 CPC, 2.5% conversion, $75 AOV, 35% repeat, 3 repeats/yr, 3:1 target:
Match LTV horizon to your payback comfort. CFOs typically prefer 12-month LTV (more conservative, faster cash recovery). Growth-stage companies often use 24-36 month LTV (captures expansion). For paid ad budgeting, 12-month LTV is the standard — anything longer requires you to fund the gap.
Industry rule: 3:1 minimum, 4-5:1 healthy, 6:1+ means you're under-investing in growth. Below 3:1, customer acquisition is unsustainable; above 6:1, you're missing growth opportunities by under-spending.
Yes — but use ARR (annual contract value) instead of one-time AOV, and replace repeat rate with NRR (net revenue retention). For a $30k/yr B2B SaaS deal at 110% NRR with 10-yr expected life: LTV ~$300k. CAC budget at 3:1 = $100k. The math is the same; the numbers are bigger.